Opera Backing Tracks
We have collected together a list of the questions we get asked most frequently.
Q: I ordered some mp3 files and they have not arrived. What is the problem?
A: It could be that your payment has not been processed yet. Please allow up to 1 working day for processing and email delivery.
If you are waiting for tracks to be emailed to you, please check that the emails have not been filtered by your junk mail filter, your message box is not full, and that you can receive attachments. Some ISPs do not allow emails with attachments.
If you still have problems after checking all of the above suggestions, then please Contact Us to resolve the problem.
Q: I have bought some tracks from other suppliers and they have not been any good. How do I know yours will be good quality?
A: There are samples of every track on our web site for you to listen to before you buy.
Q: If the track I want is not in your catalogue, can you record it for me?
A: Yes we can! All you need to do is Contact Us. Custom Made Opera Backing Tracks cost £10 each.
Q: Do all your tracks have proper endings even if the original aria does not?
A: They certainly do! We always create suitable endings on all our tracks.
Q: Are your tracks in the original key?
A: All our tracks are in the original key. If you need to change, use our after sales service where we will change the key/tempo for no extra fee.
Q: Are the finished tracks available in CD Audio format CD Quality instead of compressed mp3?
A: Yes, you can have the tracks sent to you on a CD in .wav uncompressed format. Tracks cannot be emailed in .wav format as the files are too large. Contact Us for this free service.
